If you’ve been looking forward to Cyber Monday this year, you are not alone. This has been a difficult year for everyone and we’d all love to have more fun in our lives. One way to get that entertainment in…
Hiring the Right Virtual Call Center
Article by Herb Kimble. Every business requires a customer service solution so that customers have a way to get answers to their important questions. For clients especially, there is no such thing as a stupid question or minor problem, and…
Will Amazon launch a new Kindle in 2018?
There are several noteworthy launches in the technology space this year. We know Apple will release a new anniversary phone, Google will launch a new Pixel, and we Amazon has already launched two new Echo devices. The questions is, will…
Why Branching Out into Digital Books Might be Wise for Your Publishing Company
Summary: Technological advancements have made digital books, such as e-books and audiobooks, popular ways to consume books. If you own a publishing company, it may be profitable to explore these digital avenues. People learn in a variety of ways.…
Amazon’s Kindle Strategy
Amazon released several new hardware products during 2017. None of those products are e-reader devices. However, looking at the broader strategy, it is clear that we see the start of a broader strategy from Amazon. Here are some of the…
How to Stay Energized as an Operator on Call
Summary: Working a nine-to-five job on a regular basis can be tiring if you do not take the steps to care for yourself. If you hold a position working in an office, you may have felt fatigued and unable…
Amazon Seeks Approval for Massachusetts Bookstore
Amazon, the online retailer has already opened two physical bookstores in Seattle and San Diego. They have also said that they plan to open at least two more in the near future, one in Portland and another in Chicago. Based…
Five Amazon Prime Features That Readers Will Love
Amazon Prime is the $99/year subscription service by Amazon. It is difficult to define Prime as members have access to more than 20 services. There is free two-day shipping on millions of items. Then there is Amazon Prime Video, a…
Falling e-book sales: Why Amazon is Not in Trouble
One of the highlights of last year for a lot of journalists and publishers was the news that e-book sales fell for the third year running, while sales of printed books rose for the first time in years. The commentary…
EBook Sales Fall as Paperback Sales Rise in 2016
According to a report by CNN, US eBook sales fell by a whopping 18% during the first nine months of 2016 alone. The UK followed this trend with a similar drop during the very same period. This drop in sales…